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Introduction to Technical Writing for Industry

(Contact Hours: 30) $295.00

Course Description

If you want to become a technical writer, or if you have just become a technical writer and wonder what the job and the profession may involve, this course will introduce you to an exciting and rewarding career in technical communication.

You’ll learn what tasks you will do, how your work fits into the organization’s process, and where the field is headed. You’ll get right into planning, writing, editing, and testing – the key activities in a technical communicator’s day.

Each lesson focuses on a specific area of technical communications and you will receive information, resources, questions and assignments geared towards the specific area. You can email any questions, thoughts, or concerns you may have at any time. After your writing assignment has been completed and submitted, it will be reviewed and returned with comments.

The course is designed to help you become a professional technical communicator so I invite you to ask any questions that occur to you along the way.

Outcomes

By the end of this course, you’ll be able to:

• Identify tasks and job titles in the profession of technical communication.
• Write and edit step by step instructions.
• Organize a set of procedures.
• Articulate the levels of edit.
• Analyze and edit a document following the recommendations in a style guide.
• Identify key components of an information plan, and content specification.
• Analyze an audience.
• Perform a task analysis.
• Identify key activities in user-centered design.
• Perform user testing on a procedure.
• Identify the key emotional competences for outstanding performance.
• Define key terms used in technical communication.

Assessment

Your progress will be assessed in several ways:

• Through instructor evaluation of written work.
• Through self quizzes.
• Through instructor comments on your reports of activities that you undertake.
• In-depth responses from the instructor on your weekly work.
• A final exam.

Week 1

• What is technical communication?
• Define the field and what it takes to become a professional
• The ideas of documentation, documents, and design
• Forces that have shaped our concept of technical communication

Week 2

• Grammatical structure
• Creating effective documentation
• Using the correct formatting, styles, templates, and headings
• Document design

Week 3

• Visual display
• Why is visual analysis necessary
• Using tables and charts to communicate data
• The Gestalt principles for design

Week 4

• Writing for your audience
• Perform an audience analysis
• What is user centered design

Week 5

• Perform a task analysis
• Testing your documentation for usability

Week 6

• Editing and delivering a quality product
• Understanding and using various levels of technical editing
• Create a style guide
• How can you become a top notch technical communicator

To register or for more information This on-line registration process is for credit card registrations only. If you wish to be invoiced and pay with a Purchase Order (PO), please fax your registration form and the purchase order to 919.515.7614. If you do not have a registration form, call 919.515.2261 and request a form; however, NCSU employees may use this on-line registration to pay via IDT.
Online	registration
Phone	919.515.2261
Fax*	919.515.7614
E-mail*	ContinuingEducation@ncsu.edu

*Make sure to include your name, address, and what information you are requesting.